Senior Digital Project Manager | Web & CMS Delivery | Client Success

Senior Digital Project Manager with front-end development roots and a record of guiding complex website rebuilds, CMS implementations, and client-facing programs from discovery through launch and optimization. Trusted to own $300K-$500K+ budgets, lead distributed teams, translate between business and technical stakeholders, and create the clarity that keeps concurrent engagements moving. Brings an uncommon blend of delivery discipline, customer partnership, and hands-on fluency across UX, engineering, QA, accessibility, analytics, and content operations.

Core Competencies:

Digital Project Management | Website Rebuilds | CMS Implementation | Content Migration | Agile / Scrum | Portfolio Delivery | Client Success | Scope & Budget Management | Risk Mitigation | Cross-Functional Leadership | QA / UAT | Accessibility | Analytics

Technology:

Delivery: Jira, Asana, Smartsheet, ClickUp, Confluence, Basecamp, BugHerd, InVision | CMS & Digital: WordPress, Umbraco, Drupal, Magento, Google Analytics, Figma, Adobe Creative Suite | Technical: HTML, CSS/SASS, JavaScript, PHP | Business: Salesforce, Google Workspace, Microsoft 365

Professional Experience:

Career Break | Independent Consulting & PMP Preparation

Independent

Portland, OR | October 2023 - Present
  • Took a planned career pause for family responsibilities while remaining professionally active through independent project management support, PMP preparation, and part-time customer-facing work with REI Co-op.
  • Continued developing expertise in Agile delivery, stakeholder communication, and digital project leadership.

Senior Customer Success and Digital Project Manager

EIGHT25MEDIA

San José, CA (Remote) | May 2022 - October 2023
  • Managed end-to-end delivery for a portfolio of 5–6 concurrent global technology, SaaS, and B2B client accounts, serving as the primary contact from kickoff through post-launch support.
  • Oversaw project budgets of $300K–$500K+ and coordinated distributed teams of 8–10 across the United States, Australia, and Sri Lanka.
  • Led Agile delivery across requirements, sprint planning, WordPress and CMS implementation, content migration, engineering coordination, QA, UAT, and launch readiness.
  • Delivered website launches for Titan Cloud, Morrison Express, and AnnexCloud, along with two interactive digital products for Ziel. Assigned projects launched on schedule unless postponed at the client’s request.
  • Identified risks and scope changes early, maintained transparent client communication, and converted successful engagements into ongoing work for clients including Titan Cloud, AnnexCloud, and Sombanova.
  • Developed SOWs, supported proposals, and maintained project plans, budgets, timelines, and documentation across active accounts.

Digital Project Manager - Web & Marketing | CMS & Global Web Delivery

Planar Systems

Hillsboro, OR | March 2019 - May 2022
  • Led the Planar.com Umbraco rebuild and rebrand across approximately 400 pages, 20 markets, and six product lines.
  • Restructured the CMS backend and publishing workflow, improving marketing content creation and deployment efficiency by approximately 40%.
  • Managed Planar.com, Leyard.com, and two headless digital properties supporting product specifications and case studies.
  • Coordinated an eight-person external development and design team while partnering with internal design, IT, and an eight-person marketing organization.
  • Led content migration, localization, accessibility, QA, stakeholder approvals, and release readiness from strategy through post-launch.
  • Supported digital campaigns through HTML email, landing pages, A/B testing, and Google Analytics reporting.

Web Developer / Front-End Developer | Wordpress & Ecommerce (Contract)

Multiple Clients and Companies

Portland, OR | October 2016 - March 2019
  • Selected clients: ELCA, Brady Corporation, Grady Britton, Peaceful Media, RR Donnelley, Downtown Partners, and Gameflow Interactive.
  • Designed and developed custom WordPress themes, plugins, and modular frameworks for nonprofit, ecommerce, agency, and enterprise clients.
  • Built responsive, ADA-compliant interfaces and microsites using HTML5, CSS3/SASS, JavaScript, jQuery, Bootstrap, and PHP.
  • Maintained and enhanced Magento and proprietary ecommerce platforms while collaborating with Agile development, design, and marketing teams.
  • Selected project work included Verizon and Washington Ballet.

Web Developer | Wordpress, Drupal & Digital Experiences

Glantz Design

Chicago, IL | June 2015 - June 2016
  • Developed mobile-first WordPress and Drupal websites for clients in technology, higher education, and healthcare.
  • Collaborated with UX and creative teams to deliver responsive, accessible, and brand-aligned digital experiences.
  • Produced HTML5 animations, motion graphics, and interactive visual components for marketing campaigns.
  • Supported A/B testing, QA, cross-browser testing, and website performance optimization.

Associate Senior Developer / Web Developer | Wordpress, Drupal & Digital Publishing

Modern Luxury

Chicago, IL | April 2013 - May 2015
  • Led development for 50+ Drupal-based lifestyle publication websites across 15 markets, delivering scalable CMS features, ad integrations, and maintenance workflows that improved uptime, load performance, and release consistency network-wide.
  • Implemented digital ad units across Modern Luxury's online magazine portfolio, supporting digital publishing operations at scale.
  • Built custom WordPress microsites with interactive sweepstakes and lead-capture mechanics for brand partners including Wells Fargo, Saks Fifth Avenue, and Blackberry.

Interactive Developer / Flash Animator | Wordpress & Digital Experiences

Mainline Studios

Chicago, IL | October 2008 - April 2013
  • Produced Flash animations, interactive web experiences, and campaign websites for major consumer brands including Kraft, Kellogg's, Kashi, Walgreens, Stella & Chewy's, Saturn, and Illinois State Lottery in partnership with agency Upshot.
  • Built interactive educational games for an online collective, guiding users through product education and rewarding completion with redeemable coupons and promo codes.
  • Transitioned into web development as mobile adoption made Flash obsolete, building front-end development skills that launched the next phase of my career.

Education:

Project Management Professional (PMP) - In Progress – Project Management Institute

Bachelors of Science – Art Institute of Pittsburgh

Associate in Specialized Technology – Art Institute of Pittsburgh